Frequently Asked Questions
Common plumbing questions from homeowners in Little Rock, North Little Rock, Sherwood, Maumelle, and surrounding Central Arkansas communities — answered by the team at Associated Plumbers.
Need service right now? Call or text 501-666-9483 (Mon–Fri 8:00 AM – 4:30 PM)
Licensing & Hiring a Plumber
Do plumbers have to be licensed in Arkansas?
Yes. Under Arkansas Code § 17-38-301, it is illegal to work as a master plumber, journeyman plumber, or apprentice without a proper license from the Arkansas Department of Health. Only a licensed master plumber can pull permits and be responsible for installations. Licenses cannot be shared or transferred.
Associated Plumbers holds Arkansas Master Plumber licenses MP3112 and MP6367. Learn more about Arkansas plumbing law in plain English.
How can I check a plumber’s license?
Use the official Arkansas Department of Health license lookup tool. Always verify before hiring. Click link Below
Arkansas Plumbing License Lookup
Toilets
Why does my toilet keep running until I jiggle the handle?
The handle is likely sticking or the flapper isn’t seating properly, leaving the flush valve open. Lubricating or replacing the handle often solves it. If the flapper is worn, replace it. We stock common and hard-to-find toilet parts at our retail counter.
What should I do if my toilet is overflowing?
- Turn off the water supply valve at the base of the toilet (usually on the left side).
- If the valve is stuck or won’t close, shut off the main water supply to the house.
- Mop up standing water and call a plumber if the problem continues or you cannot stop the flow.
Faucets & Leaks
Why is my faucet dripping?
Most drips come from a worn cartridge, stem, washer, or O-ring. These are usually inexpensive to replace. Bring the old part (or a clear photo) to our parts counter and we can help identify the correct replacement.
Why did my water bill suddenly go up?
A sharp increase often points to a hidden leak — under a sink, behind a wall, in a toilet, or underground. Check toilets for silent leaks (add food coloring to the tank and see if it appears in the bowl without flushing). Call us if you cannot locate the source.
Pipes & Drains
Why do my pipes rattle or bang?
Rattling or banging (water hammer) is usually caused by unsecured pipes or sudden pressure changes when valves close. It is not normal and should be checked. Loose pipes can eventually cause damage or leaks.
What should never go down the kitchen sink?
Grease, cooking oil, flour, coffee grounds, bones, stringy food scraps, and fibrous vegetables. These cause clogs over time. Wipe greasy pans with a paper towel before washing and use a strainer.
I smell sewage in my house. What does that mean?
A sewer odor can indicate a dry P-trap, a problem with the vent system, or a sewer line issue. It can be a health concern — call a licensed plumber promptly.
Water Heaters
Should I switch to a tankless water heater?
Tankless units provide continuous hot water and take up less space. They work well for many homes, but the right choice depends on your household size, existing gas or electric service, and budget. We install and service both tank and tankless systems and can help you compare options with clear flat-rate pricing.
DIY vs. Professional Service
Is it safe to do plumbing repairs myself?
Simple tasks such as replacing a toilet flapper or faucet cartridge are often fine for homeowners. Anything involving water heaters, gas lines, drain/sewer lines, or work that requires a permit should be handled by a licensed plumber. Mistakes can lead to water damage, code violations, or safety hazards.
Do you charge extra for same-day service?
We use transparent flat-rate pricing. You approve the price before work begins. A nominal dispatch fee applies to the initial visit and is waived if you proceed with the repair.
Pricing & Service
How much will my repair cost?
Every job is different. We provide clear, upfront flat-rate pricing before any work starts so there are no surprises. Call 501-666-9483 and we can discuss the issue and schedule a visit.
What areas do you serve?
Little Rock, North Little Rock, Sherwood, Maumelle, and surrounding Central Arkansas communities. Call to confirm service availability at your address.
Ready for Help?
Retail Parts Counter – Hard-to-find faucet and toilet parts
3509 W 12th St, Little Rock, AR 72204
Monday–Friday, 8:00 AM – 4:30 PM
Call or text:
501-666-9483
Email: sales@associatedplumbers.com
Associated Plumbers — licensed Master Plumbers (MP3112 & MP6367), fully insured, and earning your trust since 1947.